Terms and Conditions

1. Who we are

Listo Design House is a business and technology brand operated by Show Me Costa Rica - Alien Tica Surfista - Smart Shelf Concepts LLC, a Missouri limited liability company, Missouri Charter No. LC001599283 (“Listo,” “we,” “us,” or “our”). Contracts, invoices and payments for Listo services are administered by that company unless a written engagement document states otherwise.

Public contact: Michael@repuclaim.com. Public operating location: Kansas City, Missouri, United States. Meetings are by appointment. A street address is not published; formal notice details may be supplied in an engagement document or upon legitimate request.

2. Acceptance and contract structure

By using a Listo website, submitting an inquiry, creating an account, requesting access, accepting a proposal or estimate, paying an invoice, signing an engagement document or otherwise using our services, you agree to the portions of these Terms that apply to you. If you act for a company or another person, you represent that you have authority to bind them.

A proposal, statement of work, order form, service agreement, invoice, platform-specific terms or written change order may also apply. If documents conflict, the signed or expressly accepted engagement document controls for that engagement, followed by the applicable order or invoice, then these Terms.

3. Eligibility and account responsibility

You must be at least 18 and legally able to enter a binding agreement. You are responsible for accurate information, protecting login credentials, limiting access to authorized users and promptly reporting suspected unauthorized access.

4. Services and scope

Listo designs, builds and supports websites, software, portals, dashboards, automation, AI-assisted workflows, visibility systems, product strategy, digital operations and related technology. Listo also develops ventures and products, including RepuClaim and Show Me Costa Rica, and performs technology work for client-operated brands.

Paid-work deliverables, timing, fees, assumptions, acceptance criteria, support and client responsibilities are set by the applicable engagement document. Dates are estimates unless expressly binding. Out-of-scope requests may require a change order, revised schedule and additional fees.

5. RepuClaim and legal-adjacent work

RepuClaim provides technology-enabled monitoring, evidence organization, case workflow, reporting, submission tracking and administrative support for digital-enforcement and reputation-response matters. Listo and RepuClaim are not law firms and do not provide legal advice, representation or guaranteed removal, de-indexing, suppression or prevention of reappearance.

Third parties control their own decisions and timelines. You must provide truthful information, valid authority and genuine evidence. Listo may pause, decline or terminate work that appears unlawful, deceptive, abusive, unsupported, outside scope or unsafe. Nothing authorizes hacking, harassment, impersonation, false reporting, evidence fabrication or unauthorized access.

6. Client responsibilities

You will provide timely decisions, approvals, access, content, credentials, authorizations and feedback. You are responsible for factual accuracy, business suitability, regulatory requirements and rights clearance before publication or external use. You represent that you have the rights and permissions needed for all materials and instructions you provide.

7. AI, automation and professional judgment

Listo may use AI-assisted and automated tools for research, drafting, coding, design, classification, monitoring, quality assurance and operations. These tools can err. Listo applies human review appropriate to the work and risk, but you remain responsible for final business decisions and independent regulated professional advice.

Identify special confidentiality, data-location, model-use, security or vendor restrictions before providing information. Do not send identity documents, credentials, intimate material or highly sensitive evidence through a general contact form; request the designated secure channel.

8. Fees, payments, taxes and expenses

Fees and billing schedules are stated in the applicable proposal, order, invoice, subscription or statement of work. Unless stated otherwise, invoices are due on receipt in the currency shown. Deposits, setup fees and milestone payments become non-refundable to the extent work has been performed, capacity reserved or non-cancellable third-party costs incurred, except where law requires otherwise.

You are responsible for applicable transaction taxes, excluding taxes on Listo’s net income. Approved third-party costs may be billed separately. Overdue undisputed amounts may accrue interest at 1.5% per month or the maximum lawful rate, whichever is lower. Listo may pause services or transfer of deliverables for overdue amounts after reasonable notice.

9. Recurring services, cancellation and termination

Recurring services follow the period and renewal cycle in the engagement document. If no cancellation period is stated, either party may end a month-to-month service with at least 30 days’ written notice before the next billing date. Either party may terminate for uncured material breach. Listo may suspend or terminate immediately for fraud, unlawful instructions, security threats, misuse, repeated nonpayment or material legal or safety risk.

10. Copyright and intellectual property

Website copyright

Unless otherwise stated, the original text, graphics, branding, website design, layouts, software, documentation and other materials appearing on this website are owned by or licensed to Listo Design House and are protected, to the extent applicable, by copyright, trademark and other intellectual-property laws.

No material from this website may be copied, reproduced, modified, distributed, republished or commercially exploited without prior written permission, except where permitted by law.

Client and third-party materials

You retain ownership of materials, trademarks, data and intellectual property you provide and grant Listo a limited license to use them as necessary for the services. Client names, trademarks, logos, photographs and project materials remain the property of their respective owners and are displayed with permission or for legitimate portfolio and identification purposes.

Listo does not claim ownership merely by displaying client photographs, stock media, third-party logos, licensed fonts or other third-party materials. Listo also does not claim exclusive copyright in material that is not copyrightable, including material generated entirely by AI without sufficient human authorship. Human-authored text, selection, arrangement, editing, design and other protectable contributions may remain protected to the extent allowed by law.

Listo materials and reusable systems

Ownership of client deliverables is governed by the applicable written client agreement. Unless that agreement expressly transfers ownership, Listo retains ownership of its pre-existing materials, reusable frameworks, templates, software components, design systems, prompts, processes, methods, know-how, libraries, tools, documentation and underlying intellectual property.

Custom deliverables

If the engagement document is silent, after full payment you own final bespoke deliverables created solely for you, excluding Listo materials, third-party materials, open-source components and unfinished concepts. You receive a perpetual, worldwide, non-exclusive license to embedded Listo materials necessary for the deliverables’ intended use. Payment alone does not transfer broader rights in Listo’s reusable systems or underlying intellectual property.

Portfolio use

Unless confidentiality duties or written restrictions apply, Listo may identify a client and display non-confidential final work, public links and high-level descriptions. Sensitive RepuClaim matters will not be publicly identified without express authorization.

11. Third-party services and open-source components

Projects may depend on platforms, hosting, APIs, payment processors, analytics, social networks, app stores, search engines, AI providers, plugins, domains and open-source software. Their terms, prices, availability, security, review processes and decisions are outside Listo’s control. A material third-party change may require a reasonable adjustment to scope, timing or cost.

12. Confidentiality

Each party will use reasonable care to protect the other’s non-public business, technical, financial, client, security and case information and use it only for the engagement. This excludes information lawfully public, already known, independently developed or lawfully received without confidentiality duty. Additional requirements should be documented in the engagement.

13. Acceptable use

You may not misuse Listo services, bypass access controls, probe or disrupt systems without written authorization, introduce malware, scrape restricted areas, infringe rights, impersonate others, submit false reports, harass or stalk, discriminate, commit fraud, conduct unlawful surveillance or attempt to obtain another user’s or client’s data.

14. Warranties and disclaimers

Listo will perform paid professional services with reasonable care and skill consistent with the agreed scope. Except for that commitment and any written engagement warranty, websites, prototypes, beta features, information and services are provided “as is” and “as available.” To the maximum extent allowed, Listo disclaims implied warranties and does not guarantee revenue, rankings, traffic, leads, funding, approvals, platform outcomes, removals, suppression, legal results or universal compatibility.

15. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive or consequential damages, or lost profits, revenue, goodwill, opportunity or data. For paid work, Listo’s aggregate liability will not exceed fees paid under the affected engagement during the six months before the event. For a visitor without a paid engagement, liability will not exceed US $100. Limits do not apply where prohibited or to payment obligations, fraud, willful misconduct or liability that cannot lawfully be limited.

16. Indemnification

You will defend, indemnify and hold Listo and its personnel harmless from third-party claims and reasonable costs arising from client materials, unlawful instructions or misuse, breach of your responsibilities or acceptable-use duties, or infringement of another person’s rights. Listo will provide prompt notice and reasonable defense control, subject to consent for any settlement admitting Listo fault or imposing non-monetary duties.

17. Copyright and rights complaints

Send complaints to Michael@repuclaim.com with the work, challenged location, contact details, basis of claim and confirmation that the information is accurate and you are authorized to act. We may request more information and respond under applicable law and platform duties.

18. Governing law and disputes

Unless a signed agreement says otherwise, Missouri law governs without regard to conflict rules. Before filing, each party will make a good-faith effort to resolve the dispute through written notice and business discussion. Subject to mandatory law, exclusive venue lies in state or federal courts serving Jackson County, Missouri.

19. Changes to these Terms

We may update these Terms for changes in services, technology, law or operations. The new effective date will be shown and material changes communicated when appropriate. Updates apply prospectively and do not rewrite a signed statement of work unless it expressly allows that.

20. General provisions

Electronic records, signatures, click acceptance and communications may form and administer agreements. Assignment requires consent except in a qualifying business transfer where obligations are assumed. Neither party is liable for events beyond reasonable control, except payment for work performed. If a provision is unenforceable, the remainder continues. Failure to enforce is not waiver.

21. Contact